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Retail Sales Assistant

The successful candidate will primarily be responsible for driving sales through engaging with customers, answering sales enquiries, ensuring the shop floor and displays are kept at their best at all times and ensuring there is a welcoming and friendly atmosphere in the store.

They will also be responsible for various support and administrative tasks outlined below. They will have a keen eye for detail, excellent communication skills and an enthusiastic appreciation for good design. They will understand and be passionate about our company ethos and products and will have at least two years sales experience in high end design retail.

Key Requirements

  •  Self-motivated
  •  Meticulous attention to detail
  •  Strong written and verbal communication skills
  •  Excellent customer service skills
  •  Minimum two years’ experience in design retail
  •  Background in interior, homeware or design-led brands would be an advantage
  • Proficient in Microsoft Word and Excel (Adobe Suite - Photoshop, InDesign would be an advantage
  • Must be able to work 20 - 30 hours per week based on a 4 over 7 day week
  • Must be available to work both weekday's as well as weekends

Daily Responsibilities

  • Meeting daily sales targets.
  • Providing customers with a well-informed, polite, friendly and high quality service.
  • Managing POS processes, wrapping and bagging goods for customers
  • Offering customers assistance with enquiries via telephone, email and in-store.
  • Opening up in the morning and closing up in the evening including cashing up.
  • Ensuring the shop floor and displays are kept at their best at all times and always well
    stocked and replenished.
  • Ensuring all stock is correctly labelled.
  • Receiving and processing incoming deliveries.
  • Processing and fulfilling online orders.
  • Ensuring accurate communication between fellow staff members of ongoing orders and/or
    customer enquiries.
  • Assisting with stock taking and updating our stock management system when necessary.
  • Dealing with any customer or store issues that may crop up.
  • Responsible for security within the store
  • Assist the café team, management and office team or kitchen team when required.
  • Follow all company policies and procedures
  • Act as a brand ambassador for Industry & Co in your behaviour and outlook at all times.
  • Maintain the store appearance at all times


Please send your CV and a cover letter telling us why you are a perfect fit for this job to